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ESP Projects
Since 2018, ESP Projects have been working heavily on our commitment to ISO (and other) accreditations, to show our commitment to our customers (and potential customers) to deliver Secure, Quality & Safe IT Services to our customers. Today, ESP renewed our ISO 27001 (Security), ISO 9001 (Quality) & ISO 45001 (Health and Safety) accreditations. Our Senior Leadership Team are delighted with this and the opportunities that this continues to provide for the business.
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ESP Projects
In today’s digital age, data is the lifeblood of businesses. From customer information to financial records, companies rely heavily on their data to operate efficiently and make informed decisions. However, data is vulnerable to a myriad of threats, including hardware failures, cyberattacks, natural disasters, and human error. To safeguard your valuable data and ensure business continuity, a robust backup and disaster recovery (DR) strategy is essential. In this Blog ESP Projects explore Backup and Disaster Recovery and look at ways of future proofing your business.
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ESP Projects
Surface Pro 9 gives you the tablet flexibility you want and the laptop performance and battery life you need to move through your day — all in one ultra-portable device. -
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ESP Projects
Tech Trust has this week released a new white paper aimed at illuminating the fact that many charities have no sort of Digital Strategy in place.
What is it About?
The whitepaper provides lots of statistics that Tech Trust have generated during the creation of the whitepaper. The whitepaper is titled “No charity left behind: the need for a digital third sector” and provides information and trends surrounding the information it gathered between September and October 2017.
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ESP Projects
As you will have noticed, ESP Projects has been posting regular content relating to GDPR (General Data Protection). Which comes into force in May 2018. Recently, the Information Commissioner’s Office (ICO) has released new content aimed at charities. Adding to the ever-growing list of resources on its website. The documentation has been added to the Small Business advice and guidance section.
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ESP Projects
As IT Support specialists, we provide tech support to companies of all types and sizes. With this in mind, we thought it would be interesting to end another successful year with a roundup of our 10 most common IT support questions from 2017.
1. I Need to Reset my Password
Failing to log in is among one of the most common IT support issues we are contacted with. The chances are, you’ve forgotten the password and you simply need to reset it. Our team can talk you through the process and provide step by step assistance.
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ESP Projects
In a previous article, S.O.L.I.D Principles are mentioned but offers no further explanation to what they are. Worry not, for this article aims to cover what they are and what makes them so wonderful.
S.O.L.I.D Principles are an acronym for a design pattern that is adopted in computer science. Whose aim is to make the development of software systems more readable, flexible and easier to maintain in the long run. While they apply to any object orientated language, they can also be heavily utilised in agile methodologies.
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ESP Projects
What is TypeScript?
‘TypeScript is a typed superset of JavaScript that compiles to plain JavaScript.‘ While that all sounds very fancy, it pretty much boils down to JavaScript, but with lots of added juicy bits.
The Juicy Bits
Recently, new versions of JavaScript became available, but are not currently supported by all major browsers. TypeScript allows us to leverage all the new benefits by allowing developers to write client-side logic in a similar way to server-side logic.
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ESP Projects
What is Office 365?
It essentially began as an online version of the collaborative Microsoft Exchange solution, which enables organisations to share email, calendar appointments and contacts with other staff members. There are now lots of other useful services thrown into Office 365 including Instant Messaging, voice & video calling and a website creation tool. Specifically, you get:
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ESP Projects
One of the most frequent technical support issues we receive here at ESP Projects is the problem of sending large files over email or sending lots of smaller attachments at once.
What really happens after you press send?
Your email is sent on either to your server or to your internet service provider for processing. Just like the mail system, once it has been dropped in the box, it is dealt with by third party carriers until it reaches its destination.
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ESP Projects
When you put a logo in an email you only need it to be a few centimetres high. Similarly, when you visit a website, you want images to appear quickly and not have to wait for them to download. You need smaller images both ‘on the page’ and in terms of ‘file size’. This is where image compression comes in. Compressing images can also help save disk space.
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ESP Projects
Tell us a bit about yourself
I’ve been a programmer commercially for around 5 years and learning for the last 8. I’ve worked across a number of different platforms, including; health and wellbeing, the financial sector and freelance web development. I went to Huddersfield University Where I gained a First-Class Degree and an award for Best Overall Performance on A Final Year Project.
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ESP Projects
With an increasingly small range of funds available, Charities, often overworked in this age of austerity, are being forced to work harder for the grants and donations they need to keep ticking. Digital marketing for charities hasn’t always been easy, but now, more than ever before, it is an essential task. Publicity, positive image and getting a message across are all getting more difficult to achieve in an ever more competitive environment, with different charities online vying for attention.
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ESP Projects
Before outlining what measures you can take to protect your computer, it’s perhaps more useful to understand what a computer virus actually is. There are many forms of threatening viruses but perhaps the worst kind that can affect your business is what’s known as ‘Ransomware’. This does what it says, it holds your files and data to ransom within your system or server. It works by encrypting certain data so that you can no longer access it. -
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ESP Projects
It’s no secret that many of ESP Projects clients are charities and we’ll try to help them out wherever possible and however we can. Support Dogs is an excellent cause, and we were delighted to hear that one of their dogs, Azerley, is in a shortlist of four for the Crufts Friends for Life award.
Azerley and Support Dogs will be featured on Channel 4 throughout Crufts (March 10-13) and the winner will be decided by public vote. There is a lovely video about the difference Azerley is making to the life of one little boy, Cohen, here
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ESP Projects
ESP Projects has had a long association with SEYH (Social Enterprise Yorkshire and Humber). As one of the first social enterprises, we have never forgotten the community values which we believe should have a place in every successful business. Just as we continue to work by those principles, so we also believe it is important to support SEYH as the leading advocate of Social Enterprise in our region. ESP Projects provide IT support and web services to SEYH, and for a number of years now we have been a sponsor of the annual SEYH awards.
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ESP Projects
Last week ESP Projects were at SheffEx, Sheffield’s annual business exhibition held at Pond’s Forge. We have visited before, but this was our first time to exhibit. It was definitely a positive experience but perhaps not for the obvious reasons. What was interesting speaking with other stall-holders at SheffEx is that, for many of them, the main benefit of attending these events is not to make sales to visitors, but to swap notes and ideas (and possibly do business) with the other companies and organisations in attendance. It was really interesting to meet people from other businesses in the region and it is striking how much potential there is for these local companies to support one another.
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ESP Projects
Whilst ESP has very little to do with Talk Talk at a business level, we are providing this information for the many concerned home users. Potentially ALL Talk Talk users data may have been breached.
Talk Talk has announced that potentially all of their user’s data has been breached following a DDoS attack (allegedly by a ‘Russian Jihadi group’) that took the Talk Talk website down on Wednesday. There is a chance that the following customer data, not all of which was encrypted, has been accessed:
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ESP Projects
Microsoft Edge is the new browser coming bundled with Windows 10, being very similar to internet explorer but with new and improved features. Microsoft Edge now uses an extension system, much like rival Internet browsers Firefox and Chrome. It is now streamlined to be much faster than internet explorer.
Because this new browser has been completely rebuilt in a new engine, this browser no longer supports plug-ins such as active x. Internet Explorer is not being gotten rid of entirely. It will still exist as there will be a need for compatibility with older technology.
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ESP Projects
All the former Charms functions are contained in a new Notifications panel, called Action Center. When you launch Action Center, a full-height bar appears on the right of the screen – it’s designed to match the Notifications setup in Windows Phone. Most of these functions are standard to us from iOS and Android; features such as toggling Bluetooth, Wi-Fi or Location on and off, but it’s great to have.
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