MISSY DUCKS SUMMER OF FUN….

    • MISSY DUCKS SUMMER OF FUN….

      • Donna Aplin

      Hello, fellow adventurers! Missy Duck here, ready to share the quacktastic details of my upcoming summer beach vacation. After a whirlwind year of exciting travels and making new friends around the globe, it’s finally time for a bit of relaxation on the sunny shores.

      Missy’s Travels – NEW FOR 2024 – DUCK MAP!

      I am very excited this year as I have a new addition to my travels, my Global Duck Map allowing you to track my summer travels.  How exciting!!

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    • ESP Projects Renews ISO Accreditations

      • ESP Projects

      Since 2018, ESP Projects have been working heavily on our commitment to ISO (and other) accreditations, to show our commitment to our customers (and potential customers) to deliver Secure, Quality & Safe IT Services to our customers. Today, ESP renewed our ISO 27001 (Security), ISO 9001 (Quality) & ISO 45001 (Health and Safety) accreditations. Our Senior Leadership Team are delighted with this and the opportunities that this continues to provide for the business.  

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    • Causes Behind a Sluggish Computer

      • Sam Dack

      Insights from an IT Company….

      Working here at ESP Projects as a helpdesk engineer for the past 2 and a half years has led me to realise the causes and frustrations of a slow computer. I aim to point out some of the main causes behind a slow device and to shed some light on why they may deteriorate over time and leave you with a sluggish device. Taking proper care and necessary precautions is vital to prolong the life of a device.

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    • Gamers Beware! Hackers are Targeting You.

      • Donna Aplin

      Gamers haven’t really been the focus of cybersecurity for a long time. You mostly hear about attacks on businesses. Or stolen personal data due to phishing attacks. But gamers are not safe from hackers targeting them.

      As cyberattacks continue to escalate, gamers have become prime hacking targets. Malicious actors seek to exploit vulnerabilities in the digital realm. The gaming industry continues to expand. Also, more users immerse themselves in virtual worlds. As this happens, the risks associated with cyberattacks on gamers are on the rise.

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    • What is Open VPN Management?

      • Donna Aplin

      ESP Projects have been looking into areas we frequently recieve questions and one of them is VPN Management.  In an era where connectivity is paramount, ensuring secure and reliable communication within networks is a top priority for businesses and individuals alike. OpenVPN, an open-source virtual private network (VPN) solution, has emerged as a versatile and robust tool for managing secure connections. In this blog, we explore the world of OpenVPN management, exploring its features, benefits, and best practices.

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    • What Smart Home Tech Should You Adopt and Avoid?

      • Donna Aplin

      In the age of smart living, our homes are becoming increasingly intelligent. They’re designed to cater to our every need. Smart gadgets are transforming how we turn on the lights, home security, and more. They even help us feed our pets from afar.

      But with the rapid evolution of this technology, it’s crucial to make informed choices. To know what to adopt and what to avoid. Every smart technology isn’t as helpful as another.

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    • 12 months in the life of Missy aka #ESPDuck

      • Donna Aplin

      Missy aka #ESPDuck latest update…

      OK, since we introduced you to Missy our #ESPDuck she has been extremely busy!!  She has been doing us (ESP Projects) proud and has represented us well over the last 12 months.  For those of you who have just joined Missy’s journey the link here explains what and who Missy is.  What is the #ESPDuck all about? (espprojects.co.uk) both Missy and the staff at ESP Projects in Sheffield have been working very hard. 

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    • Cloud Server Vs Onsite Server Advantages & Disadvantages.

      • Jason Francis

      What is an onsite server?​

      An onsite server is a traditional way to handle a business’ computer network.  It is a physical piece of hardware (kit) that sits on your business premises and provides services to the other computers on the network.  Some examples of the things it ‘serves’ are File-sharing, Network Addressing, Virus Scanning & Print Services amongst other things.  In many cases, you will end up with hardware that’s more powerful than what you require.​

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    • What does your business do?

      • Jason Francis

      What does your business do, and what language do you use to describe it? OK, so this is a bit of an unusual blogpost for an IT Support company.  It would definitely fit in more with a marketing agency or a consultant that helps businesses to grow.  However, I thought it was interesting, so I wrote a blogpost about it!  This post is all about talking to people, using the right language, and context, to make sure that they understand what you are talking about.  It seems like an odd conversation but let me explain. 

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    • Lets Talk Contact Methods For Your Business…

      • Matthew James

      At ESP Projects in Sheffield, we constantly strive to improve our services and deliver exceptional customer experiences. As part of this commitment, we are exploring new ways to expand our contact methods beyond email, ticket, and phone support. In this blog post, we’ll discuss the potential benefits of additional support channels such as live chat and knowledge bases and seek your valuable input through a survey on the contact methods you would like us to provide. 

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    • 7 Customer-Facing Technologies to Give You an Advantage

      • Amar Khan

      Customers look for convenience. In today’s world that means technology that makes their life easier. From webforms to POS systems, you need to keep the customer experience in mind in all you do.

      When people aren’t happy with their experience interacting with a company, they leave. And their experience might not have anything to do with your products or services. Maybe they found it hard to navigate your website. They may have a question, but no one was around to answer it.

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    • Do you know who you are talking to?

      • Matthew James

      Today’s anecdote – always know who you are talking to… wait… hang on… isn’t this an IT article? Well yes it is, but even when you are sat at your computer you want to ensure you know “who” you are talking to, and that “they” should know the information you are typing in.

      This all starts with a recent installation of some signature control software at an office in Sheffield, you know the kind of thing, a platform to control all of your staff signatures centrally, to make sure all of them look the same, have the relevant information on them, update all of them with any current pertinent information, all very useful to keep on top of what is otherwise a long, dreary and often niggle filled process to achieve email appearance heaven.

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    • Why is my business broadband cost increasing? 

      • Donna Aplin

      As most people are aware, businesses across the country are increasing their prices due to the current economic climate.  So, why is my business broadband cost increasing? Businesses in the connectivity industry (Telephone lines & Internet Connections) are no different.  The larger providers, such as BT & Virgin Media are now rolling out their price increases and the reason they are giving is that their own costs are increasing.  See here for more information regarding BT in particular https://www.bt.com/tell-me-more .  Their costs for gas, electricity and staffing (amongst other things) are going up, just like the rest of us!  ESP & DE provide Internet Connections and Telephone lines to our customers and we’ve therefore stated below, the increases we have been informed about from the industry as a whole.  We always try to stay transparent where possible and we feel the best way we can do this is to communicate to our customers (and website visitors) what those increases look like.  The majority of these increases will take effect from the 1st April 2023 and be reflected in your bill from us. 

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    • What are the best practices for password policies?

      • Matthew James

      What are the best practices for password policies? Security Policies – and the eventual demise of the password 

      I did something unusual (for me) the other day – I went out for a drink in Sheffield city centre. Why does that matter to you? And why would I write about it here?  Well it was while I was out mingling with actual real live people that a conversation arose about security and passwords (seriously, I’m an absolute blast when I am out on the town, honestly) and what the best policies are around passwords. It came to my attention that there are still a lot of people still following best practices from a decade ago… 

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    • What is the #ESPDuck all about? 

      • Donna Aplin

      Firstly, what is the duck and where did it come from? Well, we decided that we should have a pet, here at ESP Headquarters.  Unfortunately, we’re always very busy delivering best in class IT Services to businesses in and around the Sheffield area to be able to look after a real-life one properly.  So, we decided that we should pick one that is a little more simple in the effort stakes (no need to feed or walk!).  

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    • 7 Things to Consider When Getting a New Computer to Avoid Buyer’s Remorse

      • Donna Aplin

      Have you ever bought a new computer and then had buyer’s remorse a few months later? Maybe you didn’t pay attention to the storage capacity and ran out of space. Or you may have glossed over memory and experienced constant freeze-ups.

      An investment in a new PC isn’t something you want to do lightly. Doing your research ahead of time and consulting with a trusted friend or IT shop can help. It will keep you from making major mistakes that could come back to haunt you later.

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    • What is a UPS and What Do They Protect Against? – Everything You Need to Know

      • Jason Francis

      What is a UPS? 

      Firstly, what is a UPS? Well, the acronym stands for Uninterruptible Power Supply.   

      The easiest way to describe a UPS would be to say that it’s “A battery that keeps your equipment on when there is a power cut” but that does oversimplify what the UPS is for and doesn’t acknowledge some of its most important features. 

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    • Lead Your Business More Effectively by Implementing Unified Communications

      • Donna Aplin

      Unified communications are a go-to solution for business owners looking to streamline their businesses and increase employee productivity in the long term. See how it benefits your business.

      Providing high-quality communication channels is crucial for any company. After all, it promotes cross-department collaboration and faster exchange of ideas. 

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    • Why Multi-Factor Authentication Is Vital for Your Business In 2022

      • Donna Aplin

      In 2022, protecting your systems and networks has never been more important. During the COVID-19 pandemic, cybercrime soared in the UK – Canalys reported that a staggering 30 billion data records were stolen in 2020 alone; more than the previous 15 years combined. Unfortunately, despite authorities having entire departments dedicated to cybercrime, only around 5% of these criminals are ever caught and convicted. Much of the cybercrime committed during the pandemic was due to an unprecedented number of people working from home – and perhaps not being as vigilant as they might in terms of security, as well as using different Wi-Fi networks which may leave something to be desired in terms of security.

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    • Immersive Experiences Can Scale Your Business – The 5 Ways Virtual Reality Can Save Your Business Time and Money

      • Donna Aplin

      Scaling your business doesn’t just entail having suitable systems, staff, or partners. It also includes finding new and innovative ways to save time and money. And that’s where Virtual Reality (VR) technology comes in.

      What is virtual reality, or VR? 

      VR is the technology that immerses you in a simulated digital environment. Wearing headsets and glasses, you enter the digital simulation and have a real-world experience. 

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