When an employee leaves, remove their ability to sign in to company systems at the agreed leaving time, then work through every other route they used […]
A fake recruiter message is one of the cleanest social engineering tricks around because it doesn’t look like a trick.
That’s […]
If you do one thing today, make sure multi-factor authentication (MFA) is enabled for every Microsoft 365 account, starting with administrators. Microsoft reports that more than […]
Browser add-ons have a funny reputation. They feel “small”. A quick install. A tiny productivity boost. A harmless little helper that lives in your […]
When remote IT support cannot resolve a problem, the next step should be a clear escalation process rather than more of the same troubleshooting. Depending on […]
When you first sign up for a software-as-a-service (SaaS) platform, everything is designed to feel effortless.
The problem is that the […]
IT lifecycle management is the structured process of planning, purchasing, deploying, maintaining, replacing and securely disposing of your organisation’s technology assets.
It covers physical equipment such as […]
Most businesses should replace laptops and desktops every four years, and in fact servers should come under the same advice. There are many reasons for this […]
