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Donna Aplin
Data breaches are an unfortunate reality for businesses of all sizes. When a breach occurs, the immediate response is critical. How a company manages the aftermath can significantly impact its reputation. As well as financial stability and legal standing.
Effective damage control requires a well-planned approach. But there are common pitfalls that can exacerbate the situation. This article will guide you through the key steps of data breach damage control. As well as highlight the pitfalls you should steer clear of to reduce the impact.
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Donna Aplin
Microsoft Teams continues to evolve. It is a powerful hub for collaboration and communication in the modern workplace. With the integration of AI-driven Copilot, Teams is pushing the boundaries. It’s innovating how we interact with technology to streamline workflows. As well as improve productivity and unlock new business value.
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Donna Aplin
Data is one of the most valuable assets a business can have. Managing this data throughout its lifecycle can be challenging. Data lifecycle management (DLM) refers to several processes and policies. They govern the handling, storage, and eventual disposal of data.
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Donna Aplin
Email is a fundamental communication tool for businesses and individuals alike. But it’s also a prime target for cybercriminals. Cyberattacks are increasing in sophistication. This means enhancing your email security has never been more critical.
Ninety-five percent of IT leaders say cyberattacks have become most sophisticated. Over half (51%) have already seen AI-powered attacks in their organization.
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Donna Aplin
In the whirlwind of today’s business landscape, adaptability reigns supreme. Today’s workspaces transcend physical boundaries. Employees work and collaborate seamlessly from anywhere. Whether they’re sipping coffee at a local café or lounging on their living room couch. That’s the magic of a mobile-optimised workspace. It’s a game-changer for productivity and performance.
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Donna Aplin
Microsoft 365 is a powerful suite of tools. It helps to enhance productivity and collaboration. This is especially true for small to mid-sized businesses (SMBs). But to get the most out of Microsoft 365, it’s important to optimise its settings. Otherwise, you may only be using a fraction of the power you have.
Ready to get more from your M365 business subscription? This blog post will guide you through essential settings to power up your use of Microsoft 365.
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Jason Francis
What is Windows 10 End of Life? And why does it matter to my business? Well, Microsoft Windows 10 will be the grand old age of 10 on July 15th 2025 (it was launched on July 15th 2015). Microsoft have kept the Operating System alive that was meant to be the final ever release of Windows for ten whole years! They haven’t quite kept their promise of it being the final ever release, but they have kept it running (and running well in our opinion) for a good chunk of time. However, shortly after it’s tenth birthday, they will stop supporting the Operating System and only Windows 11 will be available with support (and updates).
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Donna Aplin
In today’s world, everything’s connected. That includes the software your business relies on. Whether you’ve installed that software locally or use it in the cloud.
Protecting the entire process that creates and delivers your software is very important. From the tools developers use to the way updates reach your computer, every step matters. A breach or vulnerability in any part of this chain can have severe consequences.
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Donna Aplin
Your smartphone is a digital wallet, communication hub, and personal assistant. All rolled into one portable device. It’s packed with sensitive data, from financial information to personal photos. This makes it a prime target for cybercriminals.
Mobile malware is often overlooked. People focus on securing their laptops or desktops. But they don’t pay as close attention to smartphone and tablet security.
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Donna Aplin
Did your company’s software system once seem sleek and nimble? But now it resembles a tangled web of shortcuts, patches, and workarounds. Welcome to the realm of technical debt. It’s a silent saboteur that accumulates over time, threatening your efficiency.
What Is Technical Debt?
Think of technical debt as the interest you pay on a loan you never intended to take. Technical debt accumulates when companies choose shortcut IT solutions. Rather than better, longer, more sustainable ones.
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Donna Aplin
A business network is the lifeblood of operations. It’s the digital artery that pumps data through your organisation. It enables everything from email to critical applications and cloud services.
When problems sever that lifeline, the consequences can be catastrophic. Communication is cut off and productivity grinds to a halt. Additionally, it can leave your customers hanging and dry up revenue streams. This is the stark reality of network downtime.
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Donna Aplin
Buying a used laptop can be a great way to save money. But it comes with risks. You need to be careful and thorough in your evaluation. Otherwise, you could end up wasting your money.
You can’t only look at the outside when evaluating technology. This guide will help you understand what to look for when buying a used laptop (or desktop PC). These steps can keep you from losing money on a bad tech decision.
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Donna Aplin
The office landscape is undergoing a dramatic transformation. Gone are the days of sterile cubicles and monotonous routines. Today’s smart offices are hubs of innovation. They’re designed to empower employees, optimise workflows, and foster collaboration.
This shift is driven by technology. Including smart features that seamlessly integrate into the physical workspace. But with so many options available, where do you begin?
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Donna Aplin
It’s Time to Upgrade Your PC…
Windows 10 has served us well. But its time is running out. Microsoft plans to end support for Windows 10 on October 14, 2025. This means no more security updates, no more patches, and no more support.
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Donna Aplin
Traveling with technology has become a necessity. Whether for work, communication, or entertainment, we rely heavily on our devices. But traveling exposes these gadgets to various risks. Theft, damage, and loss are common concerns.
We’ve put together some helpful tips to mitigate the risk of any tech mishaps on your next trip. Follow these eight best practices to ensure your devices remain safe when traveling.
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Donna Aplin
Who are Project 6? As you’re no doubt aware, a large proportion of ESP’s customer base are charities and other third sector organisations. One of our longest customer relationships (and one of our favourites) is with Project 6 (previously Sheffield Alcohol Advisory Service and then Sheffield Alcohol Support Service and later becoming Project 6). Project 6 provide support to individuals, families and communities in South & West Yorkshire, that are affected by some kind of substance use.
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Donna Aplin
Imagine this: you walk into your office on a busy Monday morning, ready to tackle the week. But something’s wrong. Computers are unresponsive. Phones are silent. The internet is a ghost town. Your business has come to a grinding halt – victim of an IT outage.
It’s a scenario every business owner fears. But beyond the initial frustration are expenses you may not immediately see. IT downtime carries hidden costs that can significantly impact your bottom line. Let’s peel back the layers and expose the true price of IT outages.
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Donna Aplin
Running a small business is a whirlwind. You juggle a million tasks and wear countless hats. You also constantly fight the clock. What if you could reclaim some of that precious time?
Enter task automation. It’s your secret weapon for streamlining your workflow and boosting productivity. By automating routine and repetitive tasks, small businesses can gain many benefits. Such as freeing up valuable time and resources. Every minute saved can translate to increased productivity and profitability.
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Donna Aplin
Here’s How to Protect Your Company
Artificial intelligence (AI) is rapidly transforming industries. It offers businesses innovative solutions and automation capabilities. But with this progress comes a growing concern: AI data breaches. As AI becomes more integrated into our systems, the risks increase. The data it collects, analyzes, and utilises becomes a target.
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Donna Aplin
Was the CrowdStrike Incident the largest ever Global IT Outage?
The scale of effects of the disruption caused make this event, which began on 18 July (according to Microsoft) or 19 July (according to CrowdStrike), makes it the worst cyber event in history, beating the WannaCry cyber-attack in 2017 where 300,000 computers in 150 countries were affected. The CrowdStrike issue apparently affected 8.5 million global computers – totally dwarfing WannaCry, presuming that the numbers being quoted by the relevant bodies are accurate.
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