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Get faster answers from a Sheffield team that typically answers support calls in under one minute.
135 Edmund Road, Sheffield, S2 4ED
EST. 2002
Providing faster IT for businesses since 2002
Summary of our last 30 days.
We look after computers for Business Owners!
OK, so that might sound like a bit of a weird statement to put on our page. We look after computers for Business Owners – because you don’t want to! However, you can find out more about why we’re starting to roll out this phrase by reading one of our recent blogposts here What does your business do? In the meantime, what does it mean? Well it means that we take care of your IT Systems within your business. We only bother you with the things you need to know about. Other than that, we’ll deal with it for you. If you have someone in house that we can communicate with rather than you, the business owner, then great, we’ll do just that. We mostly work with businesses from 25 – 50 staff – it’s our bread and butter.
Although we do have customers smaller and larger than that. We work with different people across those organisations. Some businesses nominate an IT contact, some businesses expect their Finance Director (FD) to be responsible for communicating with us. Others want their Operations Director or Manager to deal with it. Either way, we’ll take the hassle away from you and Look after the computers (and all of the associated computers, software and other things) for your business and make it as light-touch as possible for you IF that’s what you want.
What are ESP talking about?
Latest News
IT downtime costs a small business whatever it loses while people, systems or customers cannot work normally. There is no reliable single “average cost per hour” that applies to every UK SME. A better answer is to calculate your own exposure from lost revenue, paid staff time, recovery costs and any knock-on impact on customers or operations.
That is the direct answer. A two-hour outage for a professional services firm can have a very different cost from two hours of downtime on a manufacturing line or ecommerce website. The useful question is not “what does downtime cost on average?” but “what […]
In the traditional office, a “Clean Desk” policy was a simple habit: shred the sensitive stuff, lock it away, and don’t leave passwords where someone can see them.
In 2026, the same idea still matters but the “desk” has changed.
For many teams, the home office is now the default workspace, and that means physical access can quickly become digital access. An unlocked screen, a shared device, or a laptop left in the wrong place can expose the same systems your business runs on every day.
Clean Desk 2.0 […]
When an employee leaves, remove their ability to sign in to company systems at the agreed leaving time, then work through every other route they used to access business data. That usually includes Microsoft 365, cloud applications, shared accounts, VPN access, multi-factor authentication, company devices, physical access and any administrator permissions.
The key point is that offboarding is not the same as simply deleting a user account. You may need to preserve email, files, audit records or other business information before the account is eventually removed. A secure process protects company data while allowing work to continue after the person has […]
