Responsive local IT support
Is your IT provider too slow to respond?
Get faster answers from a Sheffield team that typically answers support calls in under one minute.
Email our teamhello@espprojects.co.ukCall our team0330 2020 118
Visit us in SheffieldUnits 7, 9 & 10 Edmund Road Business Centre,135 Edmund Road, Sheffield, S2 4ED
EST. 2002
Providing faster IT for businesses since 2002
Summary of our last 30 days.
We look after computers for Business Owners!
OK, so that might sound like a bit of a weird statement to put on our page. We look after computers for Business Owners – because you don’t want to! However, you can find out more about why we’re starting to roll out this phrase by reading one of our recent blogposts here What does your business do? In the meantime, what does it mean? Well it means that we take care of your IT Systems within your business. We only bother you with the things you need to know about. Other than that, we’ll deal with it for you. If you have someone in house that we can communicate with rather than you, the business owner, then great, we’ll do just that. We mostly work with businesses from 25 – 50 staff – it’s our bread and butter.
Although we do have customers smaller and larger than that. We work with different people across those organisations. Some businesses nominate an IT contact, some businesses expect their Finance Director (FD) to be responsible for communicating with us. Others want their Operations Director or Manager to deal with it. Either way, we’ll take the hassle away from you and Look after the computers (and all of the associated computers, software and other things) for your business and make it as light-touch as possible for you IF that’s what you want.
What are ESP talking about?
Latest News
Remember when you used to double-check everything AI told you? Do you still do that? And the more useful AI becomes, the easier it is to stop questioning it. But are you trusting it with too much…?
The most time-consuming ticket in your queue is rarely a hardware failure. It’s the PC infection that started when a user installed something they shouldn’t have been able to. Or it’s the broken configuration left behind after someone changed a setting IT can’t trace.
Local administrator rights (the ability to install software, modify system settings, and override security controls) are given to end users far more often than the risk warrants.
The usual reason is efficiency.
The practical result is the opposite. Machines that drift from baseline, infections that […]
For many growing businesses, the departure of an IT Manager can feel like a major operational risk. The good news is that it does not have to be. With the right planning, support and transition strategy, you can maintain business continuity while deciding what your long-term IT leadership should look like.
Your IT Manager Has Handed in Their Notice. Now What?
If you are running a business with between 40 and 150 employees, particularly in manufacturing, professional services, transport, engineering or distribution, your IT Manager is often the person who holds everything together.
They may know:
- Which systems are business-critical
- Where administrative credentials […]
