From an operational perspective, the virus may have quite a big impact on your business depending on the type of activities you perform daily.
If staff members and colleagues are quarantined, how can they still function in your business?
We’ve developed a 3 step approach that will help minimise the potential for disruption to your business from a technology perspective.
1) Standby devices
For those users that don’t have a laptop and are office-based, they may perform some important functions for example making sure payroll goes out every month.
Have on standby dedicated laptops for these important functions to continue in your business even if a user is under quarantine.
It’s not only about having the laptop ready but also making sure that it’s up to date and configured correctly to work with any software or office-based systems.
As a rule of thumb, get these users to work from home one morning so your current IT provider can iron out any configuration problems before a quarantine event.
It’s not only about laptops though! Make sure there is a mobile form of communication. Do your staff use their own mobile device or do they use a desk-based phone? If they use a desk-based phone, can this be redirected to a mobile if required? This is worth checking.
2) Office-based systems
Are there any office-based system users that would need to be connected from home?
Whilst you may be fully in the cloud there are sometimes legacy systems or files that may be on the local office network.
I’ve seen this before when a user thinks that everything is in the cloud but when they attempt to connect to a network drive when out of the office only then do they realise a VPN connection is required.
Make sure your VPN is working.
3) Collaboration tools
With the advent and popularity of Microsoft Teams over the last 24 months we’ve seen a great uptake in the use of the product for mobile and remote collaboration.
Microsoft Teams is the perfect solution in a quarantine event as it allows users with no more than an internet connection to collaborate all in one place.
As a bonus you can also invite vendors or customers into a Microsoft Team which will help reduce any disruption caused.
The main features of teams that will be critical in this scenario would be :
- Voice and video meetings
- Active chat and presence detection
- File collaboration
If you would like to discuss any of the key points raised in this article please get in touch with us today, before it may be too late.