Back in 2018, the Senior Leadership Team ESP decided that we needed to be ahead of the other IT Companies in Sheffield in terms of IT Security. We set out a plan, to get ourselves accredited with ISO 27001, which really demonstrates a high-degree of commitment to IT Security and Data.
As part of this plan, we decided that we should also look to integrate a quality management system, to ensure that our customers were receiving best in class services. By April 2nd 2019, ESP had implemented a joint-management system into our business that integrated both ISO 27001:2013 (IT Security) and ISO 9001:2015 (Quality Management. In order to achieve this, we worked with our external partner – IMSM who provided us with lots of guidance and support to get us through the process.
Adding to ISO 27001 and ISO 9001
In 2021, the Senior Leadership Team at ESP reviewed our commitments to ISO 27001 and 9001 and agreed that we should continue with them. We decided that not only should we continue with them, but we should set in play a further commitment to achieve more ISO standards. By 2022, we wanted to have in place ISO 45001 (Health and Safety) and by 2024, we wanted to have in place ISO 14001 (Environmental Management).
In March 2022, ESP achieved the ISO 45001 standard, meaning that we were actively delivering a management system that incorporated Health and Safety.
ESP also has the popular Cyber Essentials accreditation and we are able to assist existing and new customers alike in their journey to get themselves accredited.
OK, so what’s today’s news in 2023?
ESP are pleased to announce that we have once again achieved re-accreditation in the 3 standards that we already have in place (ISO 27001, ISO 9001 & ISO 45001). The confirmation was received on Thursday 30th March from our external auditor and our certificate is on it’s way to us! We will post it here once we’ve got it!
Planning for 2024
We have already started our planning work for our ISO 14001 certification next year and have completed many of the things that we can do physically to improve our impact on the environment, you can check out some of what we’ve been doing over in our blogpost with the topic of “What green credentials does your IT Support Partner have?”
Summary
ESP is trying to be more than just your average outsourced IT Support provider (or MSP). We are committed to ensuring that we offer best-in-class IT Support to all of our customers, and to do that, we need to demonstrate that we have excellent processes when it comes to all aspects of our business and that we have the right attitude when it comes to Security, The environment, Quality and Health and Safety. Can you say the same about your IT Support provider?
In order to integrate the management of our accreditations into our IT Systems, we have used our very own Core Software platform, which allows us to remind staff when actions need to be undertaken and to link them to the appropriate documentation.
You can find out more about ESP by visiting other areas of our site. If you wanted to discuss the article in more detail, don’t hesitate to drop us a message via our Contact page, or call us on 03302020118.
