Our IT Support Experience
We specialise in delivering unlimited IT Support contracts to customers of all sizes. Providing expert IT Support from Sheffield to all over the UK. With over 15 years of experience, we know what it takes to ensure that your network simply works. It’s not just about spending lots of money on the latest and greatest technology equipment. It’s a commitment from us to you that we will work with you to understand your IT Services needs and your budget.
Our IT Support contracts can cover all manner of digital equipment, from PCs and Laptops to Server and NAS devices and even printers, scanners and other peripherals! We even offer support contracts and installation services for Business Telephone Systems.
Unlimited IT Support Contracts
Enjoy peace of mind knowing you have unlimited access to our IT Engineers via telephone or email. Having an unlimited IT Support Contract with us means that it’s in our interests to make sure that any issue is dealt with once, and permanently; the more times you contact us, the less money we make on your contract!
Guaranteed 4 hour response time
9 out of 10 calls answered by engineers within 5 rings
Free 2 hours advisory ICT consultancy per month
Early Bird Service & Saturday options available
– A Tailored Made Solution
We do not take the ‘one size fits all’ approach, our IT Support Service Level Agreements can be tailored to your needs and budget.
– Out of hours cover
ESP Projects are now proving IT Support services on Saturdays or choose the Early Bird Service for support from 7 am on weekdays.
– A Proactive Approach
Our IT experts will conduct routine health checks on the Server to ensure critical systems are running & important updates are installing correctly. Proactively maintaining the general ‘health’ of the server and spotting any issues before they become a problem.
– Unrivalled Expertise
15 years’ in the industry means we have a wealth of knowledge and expertise in IT and you can take advantage of this with 2 hours free advisory ICT consultancy, per month.
– A Guaranteed Fix
If an issue cannot be resolved remotely by the Helpdesk, we will come to you and/or collect, fix and return the system when fully functioning.
For charities – ESP Projects have extensive experience in providing Charity IT Support, read for more information.
Our existing IT Support customers get a great service, at a great price, but don’t just take our word for it, take a look for yourself at some of their comments. For more information on Unlimited IT Support contracts and prices, please contact us for a quote today.